UI/UX Design Using Design Thinking Method Based on Website Unload Repair

Anggiet Harjo Baskoro Bonari, Fajar Ariya Putra

Abstract


Unload Repair is a PC repair service that can solve problems with computers or laptops. However, the current problem is that marketing through social media tends to be a little bit about information about service services, making it difficult for customers to receive the information. This study aims to create a User Interface (UI) and User Experience (UX) design that can make it easier for customers to see what services are provided by Unload Repair and help customers in ordering repair services using the Design Thinking method. Design Thinking is a method that involves users in every stage of design, starting from a deep understanding of their needs, to producing a prototype that can be tested to measure the effectiveness of the design. Design thinking includes the Empathize, Define, Ideate, Prototype and Testing stages. The Design Thinking method used is to create solutions based on problems in order to create designs that are easy to use and understand for users. The design was tested using Usability testing on 50 respondents, thus it was concluded that the UI/UX design on the Unload Repair website in the city of Jakarta can be used easily by users and has a positive experience based on the results of the respondents obtained and gets good satisfaction from Unload Repair website users.


Keywords


User Interface; User Experience; Website Design Thinking

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References


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DOI: https://doi.org/10.31326/jisa.v8i1.2305

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JOURNAL IDENTITY

Journal Name: JISA (Jurnal Informatika dan Sains)
e-ISSN: 2614-8404, p-ISSN: 2776-3234
Publisher: Program Studi Teknik Informatika Universitas Trilogi
Publication Schedule: June and December 
Language: English
APC: The Journal Charges Fees for Publishing 
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OAI address: http://trilogi.ac.id/journal/ks/index.php/JISA/oai
Contact: jisa@trilogi.ac.id
Sponsored by: DOI – Digital Object Identifier Crossref, Universitas Trilogi

In Collaboration With: Indonesian Artificial Intelligent Ecosystem(IAIE), Relawan Jurnal Indonesia, Jurnal Teknologi dan Sistem Komputer (JTSiskom)

 

 

JISA (Jurnal Informatika dan Sains) is Published by Program Studi Teknik Informatika, Universitas Trilogi under Creative Commons Attribution-ShareAlike 4.0 International License.